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The
demand for high performance
and stability is in demand by
businesses because of today’s
dynamic and ever changing marketplace.
Convergence of Voice, Video
and Data are becoming increasingly
difficult for organizations
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Uplinx’s Managed Services offer
proactive management and monitoring
services that address the issues
before they become problems.
Our service offering allows
businesses to focus on core
business activities, by offering
a modular tailor made solution
for your management and monitoring
requirements.
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Through
a combination of expertise and
proven methodology, Uplinx can
provide monitoring and management
of services such as:
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Incident Management and
Monitoring,
for
proactive management of
incidents to prioritize
and resolve as quickly as
possible.
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Configuration Management,
to
maintain an up to date configuration
database and tracks changes
to network or device configurations.
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Change Management,
ensures
that changes are scheduled
and implemented through
a controlled process to
eliminate downtime or any
potential detrimental impact
to the network.
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Capacity Management,
helps
businesses reduce costs
by scaling and matching
their business needs with
IT resources.
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Asset management,
to
track and manage inventory
including hardware and software
through a central asset
management repository.
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Back-up management,
to
ensure that critical data
is securely backed-up and
that a rapid recovery procedure
is in place to minimize
downtime.
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Patch Management,
to
assessment and delivery
of Critical Hot-fixes released
by Microsoft or Cisco to
maintain up to date service
releases and ensure maximum
protection.
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Network LAN and WAN Monitoring,
to
provide real-time monitoring
of LAN and WAN infrastructure,
protocols and applications
with notification and alert
thres-hholds for rapid discovery
and resolution.
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Server Management,
for
NIC, memory, CPU, disk,
database SNMP and UP/Down
and performance status.
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Wireless Management and
Monitoring,
of
wireless infrastructure
access points and perimeter
vulnerability monitoring
to dynamically identify,
prevent and respond to threats.
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MAC’s, (Moves Adds and
Changes),
in
accordance with our Uplinx
Support offering for system
and user change requirements.
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Maintenance and Support
24x7x365,
in
accordance with our Uplinx
Maintenance offering for
parts, labour to provide
rapid resolution and restoration
of service.
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Our
Service offering allow businesses
to focus on core business
activities, by offering
a modular Tailor-Made solution
to your management and monitoring
requirements.
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We offer a suite of
Managed IPC services
from the most basic
break fix to more advanced
modular services that
can be tailored to your
environment. Our Managed
services provide you
predictive service with
guaranteed service levels
and reduce training
and resource costs.
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Cisco Unified Communications
Manager (CallManager)
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Cisco UC Manager
Express and Unity
Express
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Cisco Unified Presence
Server (CUPS)
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Cisco Unified Contact
Center (Express)
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Cisco Unified MeetingPlace
(Express)
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Cisco Unified MobilityManager
and Connect
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Cisco Unity and
Unity Connection
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Cisco Cluster DHCP/DNS/TFTP
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Cisco routers, switches,
MCS Servers
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