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The Uplinx® Directory Integration Solution collects phone user information and extension numbers from various sources and produces a telephone directory for Cisco phones.
Connectors allow the inclusion of data from any data source in the enterprise. The data connectors used are proven in the field and support LDAP, CSV files, Exchange (Unity) users and contacts (maintained in Outlook), and ShortDials (translation patterns) from CallManager.
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The benefits of the Directory Integration Solution are:
- Automated telephone directory based on enterprise data sources such as AD, Exchange (Unity), CallManager Database (translation patterns, personal shortdials) and text files
- Directory entries can be structured into hierarchical menus based on organisation structure (eg. by sites, departments, companies)
- Proven architecture and implementation
- Extensible to include any data source
- Number translation between internal and direct inward dialing (DID) extensions
- Directory accessible by all users via a Web browser with export to Excel and click-to-dial functionality
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Directory Integration Server Architecture
The Uplinx® Directory Integration server architecture is based on a data collector process which runs as a Microsoft service that periodically imports data from various sources into an SQL database. The data connectors can be extended and adapted to integrate any enterprise application.
Cisco phones request the directory information via HTTP from the directory integration server.
License and integration
options
Uplinx provides the following services:
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Planning and consulting
to ensure integration with your current business processes and to maintain and administer data consistently.
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Integration
with any enterprise data source, including reformatting of data if necessary.
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Support
to ensure that the directory service is reliably available to users..
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Contact
Please
contact us to schedule a free consulting session to see how the Directory Integration application integrates into your existing IT infrastructure. |
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